CDD

CDD Filings Digital Youth

  • Washington, December 11, 2019 In comments filed today in response to the Federal Trade Commission’s review of COPPA, the Center for Digital Democracy, the Campaign for a Commercial-Free Childhood, the American Academy of Pediatrics, and a total of 19 advocacy groups faulted the FTC for failing to engage in sufficient enforcement and oversight of the children’s privacy law. The groups suggested how COPPA can better protect children’s privacy, and urged the Commission not to weaken the law to satisfy industry’s thirst for more data about kids. The advocates also urged the FTC first to investigate the children’s “kid tech” market before it proposes any changes in how to implement its rules. The following can be attributed to Jeff Chester, Executive Director, Center for Digital Democracy: “Children are at greater risk today of losing their digital privacy because the FTC has failed to enforce COPPA. For years, the Commission has allowed Google and many others to ignore the landmark bipartisan law designed to protect children under 13. It’s time for the FTC to stand up to the big data companies and put the interests of young people and families first.” The following can be attributed to Josh Golin, Executive Director, Campaign for a Commercial-Free Childhood: “This is a critical moment for the future of children’s online privacy. The ink is barely dry on the FTC’s first major COPPA enforcement, and already industry is mobilizing to weaken the rules. The FTC should not make any changes to COPPA until it uses its authority to learn exactly how Big Tech is collecting and monetizing our children’s data.” The following can be attributed to Kyle Yasuda, MD, FAAP, President, American Academy of Pediatrics: “Keeping children safe and healthy where they learn and grow is core to what pediatricians do every day, and today more than ever before that extends to the digital spaces that children inhabit. The Children’s Online Privacy Protection Act is a foundational law that helps hold companies accountable to basic standards of safety when it comes to children’s digital privacy, but it’s only as effective as its enforcement by the Federal Trade Commission. Before any major changes are made to COPPA, we must ensure that the FTC is doing its part to keep children safe wherever they engage online.” The following can be attributed to Laura Moy, Associate Professor of Law, Director of the Communications and Technology Law Clinic, Institute for Public Representation at Georgetown University Law Center: “A recent survey showed that the majority of Americans feel that ‘the threat to personal privacy online is a crisis.’ We are at a critical point in our nation’s history right now—when we are deciding whether or not to allow companies to track, profile, and target us to an extent that compromises our ability to be and make decisions for ourselves. At the forefront of that discussion are children. We must protect the next generation from inappropriate tracking so that they can grow up with privacy and dignity. To make good on that, the FTC must thoroughly investigate how companies are collecting and using children’s data, and must enforce and strengthen COPPA.”
  • Press Release

    Leading child advocacy, health, and privacy groups call on FTC to Investigate Children’s Digital Media Marketplace Before Proposing any Changes to Privacy Protections for Children

    Threats to young people from digital marketing and data collection must be analyzed to ensure meaningful safeguards under the Children’s Online Privacy Protection Act (COPPA).

    EMBARGOED UNTIL DECEMBER 5, 2019 AT 12:01 AM Contact: Jeffrey Chester, CDD, jeff@democraticmedia.org (link sends e-mail), (202) 494-7100 Josh Golin, CCFC, josh@commercialfreechildhood.org (link sends e-mail); 617-896-9369 Leading child advocacy, health, and privacy groups call on FTC to Investigate Children’s Digital Media Marketplace Before Proposing any Changes to Privacy Protections for Children Threats to young people from digital marketing and data collection must be analyzed to ensure meaningful safeguards under the Children’s Online Privacy Protection Act (COPPA). WASHINGTON, DC and BOSTON, MA – December 5, 2019 – A coalition of 31 advocacy groups is urging the Federal Trade Commission to use its subpoena authority to obtain information from leading digital media companies that target children online. In comments filed today by the Institute for Public Representation at Georgetown and organized by Center for Digital Democracy (CDD) and the Campaign for a Commercial-Free Childhood (CCFC), the coalition explained the opaque data and digital marketing practices targeting kids. The comments are filed with the FTC as part of its early review of the rules protecting children under the Children’s Online Privacy Protection Act (COPPA). The advocates’ call was supported by Sesame Workshop, the leading producer of children’s educational programming, in a separate filing. To better assess the impacts on children from today’s digital data-driven advertising system, and features such as cross-device tracking, artificial intelligence, machine learning, virtual reality, and real-time measurement—the advocates urge the commission to gather and analyze data from leading companies that target children. Any proposed changes to COPPA must be based on empirical data, which is consistent with calls by Commissioners Wilson, Phillips, and Simons that rulemaking must be evidence-based. In their comments, the organizations ask the FTC to use its authority under rule 6(b) to: - Examine today’s methods of advertising to children and their impact, including their discriminatory effects - Examine practices concerning data collection and retention - Illuminate children’s presence on “general audience” platforms and those platforms’ awareness of children’s presence - Identify how the data of children is being used by contemporary data platforms, including “marketing clouds,” “identity management” systems, in-house data management platforms, and data brokers - Illuminate the efficacy—or lack thereof—of safe harbors Groups that have signed the comments are Campaign for a Commercial-Free Childhood; Center for Digital Democracy; American Academy of Pediatrics; Badass Teachers Association; Berkeley Media Studies Group; Center for Science in the Public Interest; Children and Screens; Color of Change; Common Sense Media; Consumer Action; Consumer Federation of America; Consumer Federation of California; Consumer Reports; Consumer Watchdog; Corporate Accountability; Defending the Early Years; Electronic Frontier Foundation; Electronic Privacy Information Center; Obligation, Inc.; Parent Coalition for Student Privacy; Parents Across America; Parents Television Council; P.E.A.C.E. (Peace Educators Allied For Children Everywhere) (link is external); Privacy Rights Clearinghouse; Public Citizen; Public Knowledge; The Story of Stuff; TRUCE (Teachers Resisting Unhealthy Childhood Entertainment); UnidosUS; United Church of Christ; and U.S. Public Interest Research Group (U.S. PIRG). …. The following can be attributed to Kyle Yasuda, MD, FAAP, President, American Academy of Pediatrics: “As children become more digitally connected, it becomes even more important for parents, pediatricians and others who care for young children to understand how digital media impacts their health and development. Since digital technology evolves rapidly, so must our understanding of how data companies are engaging with children’s information online. As we pursue the promise of digital media for children’s development, we must design robust protections to keep them safe based on an up-to-date understanding of the digital spaces they navigate.” The following can be attributed to Josh Golin, Executive Director of Campaign for Commercial-Free Childhood: As kids are spending more time than ever on digital devices, we need the full power of the law to protect them from predatory data collection -- but we can't protect children from Big Tech business models if we don't know how those models truly work. The FTC must use its full authority to investigate opaque data and marketing practices before making any changes to COPPA. We need-to-know what Big Tech knows about our kids." The following can be attributed to Katharina Kopp, Director of Policy, Center for Digital Democracy (CDD): “Children are being subjected to a purposefully opaque ‘Big Data’ digital marketing system that continually gathers their information when they are online. The FTC must use its authority to understand how new and evolving advertising practices targeting kids really work, and whether these data practices are having a discriminatory, or other harmful impact, on their lives.” The following can be attributed to James P. Steyer, CEO and Founder of Common Sense: "Kids and families have to be the priority in any changes to COPPA and in order to do that, we must fully understand what the industry is and isn’t doing when it comes to tracking and targeting kids. Tech companies are never going to be transparent about their business practices which is why it is critical that the FTC use its authority to look behind the curtain and shed light on what they are doing when it comes to kids so that if any new rules are needed, they can be smart and well-informed." The following can be attributed to Katie McInnis, Policy Counsel, Consumer Reports: "We’re glad the FTC is asking for comments on the implementation of COPPA through the 2013 COPPA rule. But the Commission should have the fullest possible picture of how children's personal information is being collected and used before it considers any changes. It’s well-documented that compliance with COPPA is uneven among apps, connected toys, and online services. The FTC must fully understand how kids’ personal information is treated before the 2013 rule can be modified, in order to ensure that children and their data are protected.” The following can be attributed to Marc Rotenberg, President, Electronic Privacy Information Center (EPIC): “The FTC should complete its homework before it proposes changes to the regulations that safeguard children’s privacy. Without a clear understanding of current industry practices, the agency’s proposal will be ill-informed and counterproductive." The following can be attributed to Lindsey Barrett, Staff Attorney and Teaching Fellow, Institute for Public Representation, Georgetown Law: The FTC should conduct 6(b) studies to shed light on the complex and evolving profiling practices that violate children’s privacy. Children are being monitored, quantified, and analyzed more than ever before, and the Commission cannot make informed decisions about the rules that protect them online based on limited or skewed information about the online ecosystem. The following can be attributed to Robert Weissman, President, Public Citizen: “The online corporate predators are miles ahead of the FTC, employing surveillance and targeting tactics against children that flout the protections enshrined in COPPA. The first thing the FTC should do is invoke its investigative powers to get a firm grasp on how Big Tech is systematically invading children’s privacy.” The following can be attributed to Cheryl A. Leanza, Policy Advisor, UCC OC Inc.: “In the modern era, our data are our lives and our children’s lives are monitored and tracked in more detail than any previous generation to unknown effect. Parents seek to pass on their own values and priorities to their children, but feel subverted at every turn by unknown algorithms and marketing efforts directed to their children. At a minimum, the FTC must collect basic facts and trends about children and their data privacy.” The following can be attributed to Eric Rodriguez, Senior Vice President, UnidosUS: “All children should have the right to privacy and live free from discrimination, including in digital spaces. Latino children are targeted by digital marketing efforts and with real consequences to their health and wellbeing. UnidosUS urges the Commission to use its authority and study how children of color operate in the digital space, what happens to their personal data, and how well they are protected by COPPA. Only then can the Commission take effective and objective action to strengthen COPPA to protect an increasingly diverse youth population.”
    Jeff Chester
  • Most parents can tell you the most popular website for kids is YouTube. But for years, while Google made millions luring children to YouTube, vacuuming up their sensitive information, and using it to target them with ads, Google told the Big Lie: “YouTube is not for kids. It says so right in our terms of service.” That has now changed, thanks to the advocacy of Campaign for a Commercial-Free Childhood (CCFC) and the Center for Digital Democracy (CDD) and the support of a coalition of advocacy groups. Google deliberately developed YouTube as the leading site for children with programming and marketing strategies designed to appeal directly to kids. But it ignored the only federal law addressing commercial privacy online—the Children’s Online Privacy Protection Act (COPPA). Their behavior sent a message that a corporation as powerful and well-connected corporation as Google is above the law—even laws designed to protect young people. CCFC, CDD, and our attorneys at the Institute for Public Representation (link is external) (IPR) at Georgetown University Law Center, with a broad coalition of consumer, privacy, public health and child rights groups, began filing complaints at the Federal Trade Commission (FTC) in 2015 concerning Google’s child-directed practices on YouTube and the YouTube Kids app. We kept up the pressure on the FTC, with the help of Congress and the news media. After we filed a complaint (link is external) in April 2018 describing YouTube’s ongoing violations of COPPA, the FTC, under the leadership of Chairman Joe Simons, finally decided to take action. The result was the FTC’s September decision (link is external)—which in many ways is both historic and a major step in the direction of protecting children online. Google was fined $170 million for its violations of children’s privacy, a record amount for a COPPA-connected financial sanction. The FTC’s action also implemented important new policies (link is external) protecting children, most of which will go into effect by January 2020: Children will no longer be targeted with data-driven marketing and advertising on YouTube programming targeted to kids: This is the most important safeguard. Google will no longer conduct personalized “behavioral” marketing on YouTube programming that targets children. In other words, they will stop the insidious practice of using kids’ sensitive information in order to target them with ads tailored for their eyes. Google will require video producers and distributors to self-identify that their content is aimed at kids; and will also employ its own technology to identify videos that target young audiences. Google will substantially curtail the data they collect from children watching YouTube videos. Since the main YouTube site has no age gate, they will limit data collection and tracking of viewers’ identities for anyone watching child-directed content there to only the data “needed to support the operation of the service.”. The same limitation will apply to videos on YouTube Kids. Google is taking steps to drive kids from the main YouTube site to YouTube Kids, where parental consent is required. Google launched the YouTube Kids app in 2015. But the app never rivaled the main YouTube platform’s hold on children, and was plagued with a number of problems, such as inadequate screening of harmful content. As a result of the FTC investigation, Google has launched a YouTube Kids website, and when kids watch children’s content on the main YouTube site they get a pop-up suggesting they visit YouTube Kids. Google says it will more effectively curate different programming that will appeal to kids aged 4 through 12. This is a positive development because, while a number of concerns remain about YouTube Kids, children are better off using the Kids site rather than the Wild West of the main YouTube platform. Google created a $100 million fund for “quality kids, family and educational content.” CCFC and CDD had proposed this, and we are gratified Google acknowledged it bears responsibility to support programing that enriches the lives of children. This is to be a three-year program to spur “the creation of thoughtful, original children’s content.” Google has made changes to make YouTube a “safer platform for children:” The company is proactively promoting “quality” children’s programming on YouTube by revising the algorithm used to make recommendations. It is also not permitting comments and notifications on child-directed content. Google has told CCFC and CDD it will make these changes regarding data collection and targeted marketing worldwide. Other questions remain to be answered. How will it treat programming classified as “family viewing”—exempt it from the new data targeting safeguards? (It should not be permitted to do so.) Will the new $100 million production fund commit to supporting child-directed non-commercial content (instead of serving as a venture for Google to expand its marketing to kids)? Will Google ensure that its other child-directed commercial activities—such as its Play Store—also reflect the new safeguards the company has adopted for YouTube? Google also permits the targeting of young people via “influencers,” including videos where toys and other products are unboxed. When such videos are child-directed, Google should put an end to them. CCFC, CDD and our allies intend to play a proactive role holding Google, its programmers, advertisers and the FTC accountable to make sure that these new policies are implemented effectively. Our work in bringing about this change and the work we will do to make other companies follow suit is part of our commitment to ensuring that young people around the world grow up in a media environment that respects and promotes their health, privacy, and well-being.
  • FTC Must Effectively Penalize Google for Violating COPPA Privacy law

    Concern that FTC actions will not protect privacy for children on Google platforms; Digital ad giant must be held accountable

    Letter sent on June 3 2019 to Chairman Simons and FTC Commissioners in response to a call made by the Campaign for Commercial-Free Childhood and CDD, represented by our attorneys from the Institute for Public Representation (IPR), Georgetown University Law Center with the commission.
    Jeff Chester
  • Press Release

    FTC must impose maximum fine and ensure Google’s YouTube business practices obey children’s privacy law, say groups

    Google’s unprecedented violation requires an unprecedented FTC response and a 20-year consent decree to ensure Alphabet Inc. acts responsibly when it comes to serving children and parents; Google executives should also be held accountable.

    June 25, 2019 The Honorable Joseph Simons The Honorable Noah Phillips Chairman Commissioner Federal Trade Commission Federal Trade Commission 600 Pennsylvania Avenue, NW 600 Pennsylvania Avenue, NW Washington, DC 20580 Washington, DC 20580 The Honorable Rohit Chopra The Honorable Rebecca Slaughter Commissioner Commissioner Federal Trade Commission Federal Trade Commission 600 Pennsylvania Avenue, NW 600 Pennsylvania Avenue, NW Washington, DC 20580 Washington, DC 20580 The Honorable Christine Wilson Commissioner Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 Dear Chairman Simons, Commissioner Phillips, Commissioner Chopra, Commissioner Slaughter, and Commissioner Wilson: The Campaign for a Commercial-Free Childhood (CCFC) and Center for Digital Democracy (CDD) have been encouraged by recent media reports that the Federal Trade Commission is preparing to take action against Google and YouTube for violating the Children’s Online Privacy Protection Act (COPPA). CCFC and CDD, represented by the Institute for Public Representation at Georgetown Law (IPR), are the organizations responsible for drafting the Request to Investigate Google and YouTube filed with the FTC on April 9, 2018. Previously, IPR filed on behalf of CCFC and CDD Requests to Investigate YouTube’s promotion of unfair and deceptive influencer marketing to children (October 21, 2016) and unfair and deceptive marketing practices on YouTube Kids (April 7, and November 24, 2015). As you are aware, YouTube has profited enormously by hosting channels and videos of nursery rhymes, unboxing videos, popular cartoons, and other content specifically designed for children on the main YouTube platform. But instead of getting the verifiable parental consent required before collecting children’s personal information, Google claims that YouTube is not for children under thirteen, and therefore, no consent is required. This defense is outlandish given that YouTube is the number one online destination for kids. In short, Google has profited by violating the law and the privacy of tens of millions of children. For this reason, the FTC must sanction Google at a scale commensurate with the company’s unprecedented and unparalleled violations of COPPA. As we pointed out in our Request to Investigate, the maximum civil penalties should be imposed because: Google had actual knowledge of both the large number of child-directed channels on YouTube and the large numbers of children using YouTube. Yet, Google collected personal information from nearly 25 million children in the U.S over a period of years, and used this data to engage in very sophisticated digital marketing techniques. Google’s wrongdoing allowed it to profit in two different ways: Google has not only made a vast amount of money by using children’s personal information as part of its ad networks to target advertising, but has also profited from advertising revenues from ads on its YouTube channels that are watched by children. [April 9, 2018 Request to Investigate at 26-27 (footnotes omitted)]. Moreover, any consent order must mandate meaningful changes to YouTube’s business practices. For example, all child-directed content should be placed on a separate platform where targeted advertising, commercial data collection, links to other sites or content, and autoplay are prohibited. Google must also live up to its Terms of Service – which stipulate YouTube is only for persons thirteen and older – by removing all kids’ content from the main YouTube platform. By ensuring such changes, the Commission will do a tremendous service to America’s families seeking to provide a healthy media environment for their children, while sending a clear message to all online and mobile operators that no one is above the law. Google’s disregard of children’s welfare is demonstrated not only by the evidence in our complaints, but by numerous reports of violent, sexual and other inappropriate content available to children on both YouTube Kids and on the main YouTube platform. Moreover, the company refused to turn off recommendations on videos featuring young children in leotards and bathing suits even after researchers demonstrated YouTube’s algorithm was recommending these videos to pedophiles. These ongoing and serious issues require that the FTC take strong action. We believe that Google should repay America’s families by creating a truly safe space for kids and fostering the production of quality non-commercial children’s programming. Attached you will find a list of recommended penalties and conditions to be included in a final consent order. We would be happy to meet with you to discuss our proposed remedies in greater detail. Thank you. Sincerely, Jeffrey Chester Executive Director Center for Digital Democracy Josh Golin Executive Director Campaign for a Commercial-Free Childhood Angela J. Campbell Director Institute for Public Representation Georgetown Law Encl.: Proposed Consent Order Penalties and Conditions Proposed Consent Order Penalties and Conditions The FTC should seek a 20-year consent decree which includes the following forms of relief: Injunctive relief Destroy all data collected from children under 13, in all forms in Google’s possession, including inferences drawn from this data, custody, or control of YouTube and all of Alphabet’s subsidiaries engaged in online data collection or commercial uses (e.g. advertising), including, but not limited to, Google Ads, Google Marketing Platform and their predecessors. Immediately stop collecting data from any user known to be under age 13, and any user that a reasonable person would likely believe to be under age 13, including, but not limited to, persons that are viewing any channel or video primarily directed to children, persons who have been identified for targeted ads based on being under 13 or any proxy for under 13 (e.g., grade in school, interest in toys, etc.), or any other factors. Identify, as of the date of this consent order, as well as on an ongoing basis, any users under age 13, and prohibit them from accessing content on YouTube. Prohibit users under age 13 from accessing content on YouTube Kids unless and until YouTube has provided detailed notice to parents, obtained parental consent, and complied with all of the other requirements of COPPA and this consent order. Remove all channels in the Parenting and Family lineup, as well as any other YouTube channels and videos directed at children, from YouTube. YouTube may make such channels and videos available on a platform specifically intended for children (e.g. YouTube Kids) only after qualified human reviewers have reviewed the content and determined that the programming comply with all of the policies for YouTube’s child-directed platform, which must include, but are not limited to: No data collection for commercial purposes. Any data collected for “internal purposes” must be clearly identified as to what is being collected, for what purpose, and who has access to the data. It may not be sold to any third parties. No links out to other sites or online services. No recommendations or autoplay. No targeted marketing. No product or brand integration, including influencer marketing. Consumer education Require Google to fund independent organizations to undertake educational campaigns to help children and parents understand the true nature of Google’s data-driven digital marketing systems and its potential impacts on children’s wellbeing and privacy. Require Google to publicly admit (in advertising and in other ways) that it has violated the law and warn parents that no one under 13 should use YouTube. Record keeping and monitoring provisions Google must submit to an annual audit by a qualified, independent auditor to ensure that Google is complying with all aspects of the consent decree. The auditor must submit their report to the FTC. The FTC shall provide reports to Congress about the findings. All of the annual audits must be publicly available without redaction on the Commission’s website within 30 days of receipt. Google may not launch any new child-directed service until the new service has been reviewed and approved by an independent panel of experts – including child development and privacy experts – to be appointed by the FTC. Google must retain, and make available to the FTC on request, documentation of its compliance with the consent decree. Civil penalties and other monetary relief Google will pay the maximum possible civil penalties – $42,530 per violation. Whether violations are counted per child or per day, the total amount of the penalty must be sufficiently high to deter Google and YouTube from any further violations of COPPA. Google to establish a $100 million fund to be used to support the production of noncommercial, high-quality, and diverse content for children. Decisions about who receives this money must be insulated from influence by Google. In addition, we ask the FTC to consider using its authority under Section 13(b) of the FTC Act to require Google and YouTube to disgorge ill-gotten gains, and to impose separate civil penalties on the management personnel at Google and YouTube who knowingly allowed these COPPA violations to occur.
  • All Complaints (link is external) filed by Institute for Public Representation on behalf of Campaign for a Commercial-Free Childhood, the Center for Digital Democracy, and others
  • Contact: Josh Golin, CCFC: josh@commercialfreechildhood.org (link sends e-mail); (617) 896-9369 Jeff Chester, CDD: jeff@democraticmedia.org (link sends e-mail); (202) 494-7100 Advocates Demand FTC Investigation of Echo Dot Kids Edition Amazon violates COPPA in many ways, including keeping data that parents believe they deleted BOSTON, MA — May 9, 2019 — Today, a coalition of 19 consumer and public health advocates led by the Campaign for a Commercial-Free Childhood (CCFC) and the Center for Digital Democracy (CDD) called on the Federal Trade Commission (FTC) (link is external) to investigate and sanction Amazon for infringing on children’s privacy through its Amazon Echo Dot Kids Edition. An investigation by CCFC and the Institute for Public Representation (IPR) at Georgetown Law revealed that Echo Dot Kids, a candy-colored version of Amazon’s home assistant with Alexa voice technology, violates the Children’s Online Privacy Protection Act (COPPA) in many ways. Amazon collects sensitive personal information from kids, including their voice recordings and data gleaned from kids’ viewing, reading, listening, and purchasing habits, and retains it indefinitely. Most shockingly, Amazon retains children’s data even after parents believe they have deleted it. CCFC and IPR have produced a video (link is external) demonstrating how Amazon ignores the request to delete or “forget” a child’s information it has remembered. The advocates’ FTC complaint also say Amazon offers parents a maze of multiple privacy policies, which violate COPPA because they are confusing, misleading and even contradictory. “Amazon markets Echo Dot Kids as a device to educate and entertain kids, but the real purpose is to amass a treasure trove of sensitive data that it refuses to relinquish even when directed to by parents,” said Josh Golin, CCFC’s Executive Director. “COPPA makes clear that parents are the ones with the final say about what happens to their children’s data, not Jeff Bezos. The FTC must hold Amazon accountable for blatantly violating children’s privacy law and putting kids at risk.” Amazon Echo Dot Kids Edition comes with a one-year subscription to FreeTime Unlimited, which connects children with entertainment like movies, music, audiobooks, and video games. The always-on listening device is often placed in the child’s bedroom, and kids are encouraged to interact with it as if Alexa was a close friend. Kids can download “skills,” similar to apps, to add functionality. In clear violation of COPPA, Amazon disavows responsibility for the data collection practices of Alexa skills for kids and tells parents to check the skill developers’ privacy policies. To make matters worse, 85% of skills for kids have no privacy policy posted. Amazon does not verify that the person consenting to data collection is an adult, let alone the child’s parent. The advocates also say the Echo Dot has a “playdate problem”: a child whose parents have not consented will have their conversations recorded and sensitive information retained when visiting a friend who owns the device. “We spent months analyzing the Echo Dot Kids and the device’s myriad privacy policies and we still don’t have a clear picture of what data is collected by Amazon and who has access to it,” said Angela Campbell, a CCFC Board Member and Director of IPR’s Communications and Technology Clinic at Georgetown Law, which researched and drafted the complaint. “If privacy experts can’t make heads or tails of Amazon’s privacy policy labyrinth, how can a parent meaningfully consent to the collection of their children’s data?” “By providing misleading tools that don’t actually allow parents to delete their children’s data, Amazon has made a farce of parents’ difficult task of protecting their children’s privacy,” said Lindsey Barrett, Staff Attorney and Teaching Fellow at IPR. “COPPA requires companies to allow parents to delete their children’s personal information, and Amazon is breaking the law— not to mention breaking parents’ trust.” “It’s shameful that Amazon is ensnaring children and their valuable data in its race to market dominance,” said Jeff Chester of CDD. "COPPA was enacted to empower parents to have control over their children’s data, but at every turn Echo Dot Kids thwarts parents who want to limit what Amazon knows about their child. The FTC must hold Amazon accountable to make clear that voice-activated, always-on devices must respect children’s privacy." Organizations which signed today’s complaint were the Campaign for a Commercial-Free Childhood, Center for Digital Democracy, Berkeley Media Studies Group, Color of Change, Consumer Action, Consumer Federation of America, Defending the Early Years, Electronic Privacy Information Center, New Dream, Open MIC (Open Media and Information Companies Initiative), Parents Across America, Parent Coalition for Student Privacy, Parents Television Council, Peace Educators Allied for Children Everywhere (P.E.A.C.E.), Public Citizen, Raffi Foundation for Child Honouring, Story of Stuff, TRUCE (Teachers Resisting Unhealthy Childhood Entertainment), and U.S. PIRG. In May 2018, CCFC and CDD issued a warning (link is external), supported by experts like Drs. Sherry Turkle, Jenny Radesky, and Dipesh Navsaria, that parents should steer clear of Echo Dot Kids. The advocates cautioned that Echo Dot endangers children’s privacy, and by encouraging young children to spend more time with and form “faux relationships” with digital devices, it threatens their healthy development. Added Josh Golin: “Echo Dot Kids interferes with children’s healthy development and relationships and threatens their privacy. Parents should resist Amazon’s efforts to indoctrinate children into a culture of surveillance, and say ‘no’ to Echo Dot Kids.” The investigation by CCFC and IPR was made possible by a generous grant from the Rose Foundation for Communities and the Environment (link is external).
  • Contact: David Monahan, CCFC (david@commercialfreechildhood.org (link sends e-mail); 617-896-9397)Jeff Chester, CDD (jeff@democraticmedia.org (link sends e-mail); 202-494-7100)Apps which Google rates as safe for kids violate their privacy and expose them to other harmsAdvocates, lawmakers call on FTC to address how Google’s Play Store promotes children’s games which violate kids’ privacy law, feature inappropriate content, and lure kids to watch ads and make in-app purchases BOSTON, MA and WASHINGTON, DC — December 19, 2018 — Today, a coalition of 22 consumer and public health advocacy groups led by Campaign for a Commercial-Free Childhood (CCFC) and Center for Digital Democracy (CDD) called on the Federal Trade Commission (link is external) (“FTC”) to investigate and sanction Google for the deceptive marketing of apps for young children. Google represents that the apps in the “Family” section of the Google Play Store are safe for children, but the apps often violate federal children’s privacy law, expose children to inappropriate content, and disregard Google’s own policies by manipulating children into watching ads and making in-app purchases.The Play Store is Google’s one-stop shop for Android apps, games, and entertainment. Apps in the “Family” section are promoted with a green star and, in some cases, a recommended age, like “Ages 5 & Under,” or “Ages 6-8.” Google is aware from several recent academic studies that many of the apps in this section are a threat to children’s privacy and wellbeing, yet it continues to promote them with these kid-friendly ratings.“The business model for the Play Store’s Family section benefits advertisers, developers, and Google at the expense of children and parents,” said CCFC’s Executive Director Josh Golin. “Google puts its seal of approval on apps that break the law, manipulate kids into watching ads and making purchases, and feature content like kids cleaning their eyes with sharp objects. Given Google’s long history of targeting children with unfair marketing and inappropriate content, including on YouTube, it is imperative that the FTC take swift action.”Lawmakers echoed the call for FTC action. “We’re repeatedly confronted with examples of tech companies that are just not doing enough to protect consumer privacy – and I’m particularly concerned about what this failure means for our children,” said U.S. Senator Tom Udall (D-NM) regarding today’s action by the advocates. “When real-world products are dangerous or violate the law, we expect retailers to pull them off the shelves. Google’s refusal to take responsibility for privacy issues in their Play Store allows for app developers to violate COPPA, all while Google cashes in on our children’s activity. It is past time for the Federal Trade Commission to crack down to protect children’s privacy.”“Google’s dominance in the app market cannot come at the expense of its clear legal obligations to protect kids that use its products.” said David N. Cicilline (RI-01), the top Democrat on the House Antitrust Subcommittee, who raised his concerns about this issue when the Chairman of the FTC testified last week. “I am pleased that this coalition of consumer and children’s advocacy groups are urging the FTC to scrutinize whether Google is improperly tracking children and selling their data.”Google policies require apps in the Kids and Family section of its Play Store to be compliant with the Children’s Online Privacy Protection Act (COPPA). But, Google doesn’t verify compliance, so Play Store apps for children consistently violate COPPA. Many apps send children’s data unencrypted, while others access children’s locations or transmit persistent identifiers without notice or verifiable parental consent. Google has known about these COPPA violations since at least July 2017, when they were publicly reported by Serge Egelman, a researcher at the University of California, Berkeley Center for Long-Term Cybersecurity. Yet Google continues to promote such apps as COPPA-compliant.“Our research revealed a surprising number of privacy violations on Android apps for children, including sharing geolocation with third parties,” said Serge Egelman, a researcher at the University of California, Berkeley. “Given Google’s assertion that Designed for Families apps must be COPPA compliant, it’s disappointing these violations still abound, even after Google was alerted to the scale of the problem.”Google’s policies also require apps for children to avoid “overly aggressive” commercial tactics, but the advocates’ FTC complaint reveals that many popular apps feature ads that interrupt gameplay, are difficult to click out of, or are required to watch in order to advance in a game. In addition, games represented to parents as free often pressure children to make in-app purchases, sometimes going so far as to show characters crying if kids don’t buy locked items. The complaint also offers examples of multiple children’s apps that serve ads for alcohol and gambling, despite those ads being barred by Google’s Ad Policy.Other apps designated as appropriate for children are clearly not. Some contain graphic, sexualized images, like TutoTOONS Sweet Baby Girl Daycare 4 – Babysitting Fun, which has over 10 million downloads. Others model actively harmful behavior, like TabTale’s Crazy Eye Clinic, which teaches children to clean their eyes with a sharp instrument, and has over one million downloads."Parents who download apps recommended for ages 8 and under don’t expect their child to see ads which promote gambling, alcoholic beverages, or violent video games,” said Angela Campbell, Director of the Communications and Technology Clinic at Georgetown Law, which drafted the complaint. “But Google falsely claims that apps listed in the Family section only have ads which are appropriate for children. It’s important for the FTC to act quickly to protect children, especially in light of Google's dominance in the app market."The coalition has previously asked the FTC to investigate developers of children’s apps, citing research from the University of Michigan that revealed manipulative advertising is rampant in apps popular with preschoolers. Today’s complaint focuses on Google, whose misrepresentation and promotion of those apps has led to hundreds of millions of downloads.“Google (Alphabet, Inc.) has long engaged in unethical and harmful business practices, especially when it comes to children,” explained Jeff Chester, executive director of the Center for Digital Democracy (CDD). "And the Federal Trade Commission has for too long ignored this problem, placing both children and their parents at risk over their loss of privacy, and exposing them to a powerful and manipulative marketing apparatus. As one of the world’s leading providers of content for kids online, Google continues to put the enormous profits they make from kids ahead of any concern for their welfare," Chester noted. “It’s time federal and state regulators acted to control Google’s 'wild west' Play Store App activities.”Joining the Campaign for a Commercial-Free Childhood and the Center for Digital Democracy in signing today’s complaint to the FTC are Badass Teachers Association, Berkeley Media Studies Group, Color of Change, Consumer Action, Consumer Federation of America, Consumer Watchdog, Defending the Early Years, Electronic Privacy Information Center, Media Education Foundation, New Dream, Open MIC (Open Media and Information Companies Initiative), Parents Across America, Parent Coalition for Student Privacy, Parents Television Council, Peace Educators Allied for Children Everywhere (P.E.A.C.E.), Privacy Rights Clearinghouse, Public Citizen, the Story of Stuff, TRUCE (Teachers Resisting Unhealthy Childhood Entertainment), and USPIRG.In addition to filing an FTC complaint, CCFC has launched a petition (link is external) asking Google to adopt the Kids’ Safer App Store Standards, which would bar advertising in apps for kids under 5, limit ads in apps for kids 6 -12, bar in-app purchases, and require apps to be reviewed by a human before being included in the Kids and Family section of the Play Store.###